[QUDO-97,QUDO-98,QUDO-92] feat:check emergency issue,escalation,collaboration

This commit is contained in:
Anang Yusman 2025-05-26 08:44:34 +08:00
parent bc0e169821
commit 706246b013
7 changed files with 156 additions and 100 deletions

View File

@ -96,7 +96,7 @@ const columns: ColumnDef<any>[] = [
<DropdownMenuItem
onClick={() =>
router.push(
`/supervisor/communications/forward/detail/${row.original.id}`
`/supervisor/communications/collaboration/detail/${row.original.id}`
)
}
className="p-2 border-b text-default-700 group focus:bg-default focus:text-primary-foreground rounded-none items-center"

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@ -146,8 +146,8 @@ export default function CollaborationPage() {
<Separator className="my-2" />
<div className="flex flex-col gap-2 max-h-[360px]">
{listDiscussion?.length > 1 ? (
listDiscussion?.map((data: any) => (
{listDiscussion?.length > 0 ? (
listDiscussion.map((data: any) => (
<div key={data?.id} className="flex flex-col ">
<div className="flex flex-row gap-2 items-center">
<Icon icon="qlementine-icons:user-16" width={36} />

View File

@ -93,7 +93,7 @@ const columns: ColumnDef<any>[] = [
</DropdownMenuTrigger>
<DropdownMenuContent className="p-0" align="end">
<Link
href={`/supervisor/communications/forward/detail/${row.original.id}`}
href={`/supervisor/communications/escalation/forward/${row.original.id}`}
>
<DropdownMenuItem className="p-2 border-b text-default-700 group focus:bg-default focus:text-primary-foreground rounded-none">
<Eye className="w-4 h-4 me-1.5" />

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@ -71,13 +71,15 @@ export default function FormCollaboration() {
const [mainType, setMainType] = useState<number>(1); // untuk Tipe Penugasan
const [type, setType] = useState<string>("1");
const [options, setOptions] = useState<Option[]>([]);
const [ticketPriority, setTicketPriority] = useState([]);
const [ticketPriority, setTicketPriority] = useState<
{ value: number; label: string }[]
>([]);
const [selectedOption, setSelectedOption] = useState<Option | undefined>(
undefined
);
const animatedComponent = makeAnimated();
const [platformTypeVisible, setPlatformTypeVisible] = useState(false);
const [selectedTarget, setSelectedTarget] = useState("");
const [selectedTarget, setSelectedTarget] = useState<number | null>(null);
// Opsi untuk dropdown
const priority = [
@ -131,7 +133,14 @@ export default function FormCollaboration() {
if (res?.data !== null) {
const rawData = res?.data?.data;
setTicketPriority(rawData);
// Ubah ke format Select { value: number, label: string }
const priorityOptions = rawData.map((item: any) => ({
value: item.id, // value dikirim ke API (number)
label: item.name, // label yang ditampilkan ke user
}));
setTicketPriority(priorityOptions); // ← ini akan dipakai di komponen Select
}
}
@ -159,12 +168,14 @@ export default function FormCollaboration() {
const save = async (data: TaskSchema) => {
const requestData = {
title: data.title,
narration: data.naration,
target: selectedTarget,
typeId: 11,
statusId: 1,
message: data.naration,
priorityId: selectedTarget,
isCollaboration: true,
isEscalation: true,
isCollaborationWithNoneTicket: true,
sendToId: selectedOption?.id, // This should work now without the error
operatorTeam: selectedOption?.id, // This should work now without the error
};
const response = await saveTicketing(requestData);
@ -179,7 +190,7 @@ export default function FormCollaboration() {
confirmButtonColor: "#3085d6",
confirmButtonText: "OK",
}).then(() => {
router.push("/contributor/communication");
router.push("/in/supervisor/communications/collaboration");
});
};
@ -232,15 +243,15 @@ export default function FormCollaboration() {
</Label>
<Select
id="target-select"
options={priority}
options={ticketPriority}
onChange={(selectedOption) =>
setSelectedTarget(selectedOption?.value || "")
setSelectedTarget(Number(selectedOption?.value))
}
placeholder="Pilih"
styles={{
control: (base) => ({
...base,
minHeight: "40px", // Ukuran sesuai dengan size="md"
minHeight: "40px",
}),
}}
/>

View File

@ -95,27 +95,38 @@ export default function FormQuestionsForward() {
resolver: zodResolver(taskSchema),
});
// useEffect(() => {
// async function initState() {
// const response = await getQuestionTicket(id);
// setDetail(response?.data?.data);
// if (response?.data !== null) {
// setDetailTickets(response?.data?.data);
// }
// if (detailTickets?.emergencyIssue) {
// reset({
// title: detailTickets.emergencyIssue.title || "",
// description: detailTickets.emergencyIssue.description || "",
// });
// // setSelectedPriority(String(detailTickets.emergencyIssue.urgencyId));
// // setSelectedStatus(String(detailTickets.statusId)); // jika ada
// }
// }
// initState();
// getTicketReply();
// }, [id, reset]);
useEffect(() => {
async function initState() {
const response = await getQuestionTicket(id);
setDetail(response?.data?.data);
if (response?.data !== null) {
setDetailTickets(response?.data?.data);
}
if (detailTickets?.emergencyIssue) {
reset({
title: detailTickets.emergencyIssue.title || "",
description: detailTickets.emergencyIssue.description || "",
});
// setSelectedPriority(String(detailTickets.emergencyIssue.urgencyId));
// setSelectedStatus(String(detailTickets.statusId)); // jika ada
if (id) {
const response = await getTicketingDetail(id);
setDetail(response?.data?.data);
}
}
initState();
getTicketReply();
}, [id, reset]);
}, [id]);
async function getTicketReply() {
const res = await getTicketingInternalDiscussion(id);
@ -217,74 +228,107 @@ export default function FormQuestionsForward() {
)}
</div>
</div>
{detailTickets && (
<form onSubmit={handleSubmit(onSubmit)}>
<div className="gap-5 mb-5 w-[100%] lg:w-auto border bg-white rounded-md">
<p className="mx-3 mt-3">Properties</p>
<div className="space-y-2 px-3">
<Label>Judul</Label>
<Controller
control={control}
name="title"
render={({ field }) => (
<Input
size="md"
type="text"
{...field}
placeholder="Masukkan judul"
/>
)}
/>
</div>
<div className="mt-5 px-3">
<Label>Prioritas</Label>
<Select
onValueChange={setSelectedPriority}
value={selectedPriority}
>
<SelectTrigger size="md">
<SelectValue placeholder="Pilih Prioritas" />
</SelectTrigger>
<SelectContent>
<SelectItem value="1">Low</SelectItem>
<SelectItem value="2">Medium</SelectItem>
<SelectItem value="3">High</SelectItem>
</SelectContent>
</Select>
</div>
<div className="mt-5 px-3 mb-3">
<Label>Status</Label>
<Select onValueChange={setSelectedStatus} value={selectedStatus}>
<SelectTrigger size="md">
<SelectValue placeholder="Pilih Status" />
</SelectTrigger>
<SelectContent>
<SelectItem value="1">Open</SelectItem>
<SelectItem value="2">Close</SelectItem>
</SelectContent>
</Select>
</div>
<div className="space-y-2 px-3 py-3">
<Label>Deskripsi</Label>
<Controller
control={control}
name="description"
render={({ field }) => (
<Textarea {...field} placeholder="Masukkan description" />
)}
/>
</div>
<div className="flex justify-end mt-3 mr-3 py-3">
<Button type="submit" color="primary">
Simpan
</Button>
{detail !== undefined && (
<div className="gap-5 mb-5 w-full border mt-3 rounded-md bg-white">
<div className="space-y-2 px-3 mt-3">
<Label>Judul</Label>
<Controller
control={control}
name="title"
render={({ field }) => (
<Input
size="md"
type="text"
value={detail?.title}
onChange={field.onChange}
placeholder="Enter Title"
/>
)}
/>
{/* {errors.title?.message && (
<p className="text-red-400 text-sm">
{errors.title.message}
</p>
)} */}
</div>
<div className="mt-5 px-3">
<Label>Prioritas</Label>
<Select
onValueChange={setSelectedPriority}
value={detail?.priority?.name}
>
<SelectTrigger size="md" className="w-3/12">
<SelectValue placeholder="Pilih" />
</SelectTrigger>
<SelectContent>
<SelectItem value="Low">Low</SelectItem>
<SelectItem value="Medium">Medium</SelectItem>
<SelectItem value="High">High</SelectItem>
</SelectContent>
</Select>
</div>
<div className="space-y-2 px-3 mt-3">
<Label>Description</Label>
<Controller
control={control}
name="title"
render={({ field }) => (
<Textarea
value={detail?.description}
onChange={field.onChange}
placeholder="Enter Title"
/>
)}
/>
{/* {errors.title?.message && (
<p className="text-red-400 text-sm">
{errors.title.message}
</p>
)} */}
</div>
<div className="mx-3 my-3">
<h3 className="text-gray-700 font-medium">Tanggapan</h3>
<div className="space-y-4">
{replies.map((reply) => (
<div key={reply.id} className="border-b pb-2">
<p className="font-semibold text-gray-800">{reply.name}</p>
<p className="text-gray-600">{reply.message}</p>
<p className="text-sm text-gray-400">{reply.timestamp}</p>
</div>
))}
</div>
</div>
</form>
<div className="mx-3">
<label
htmlFor="replyMessage"
className="block text-gray-700 font-medium mb-2"
>
Tulis Tanggapan Anda
</label>
<textarea
id="replyMessage"
className="w-full h-24 border border-gray-300 rounded-md p-2"
value={replyMessage}
onChange={(e) => setReplyMessage(e.target.value)}
placeholder="Tulis tanggapan anda di sini..."
/>
<div className="flex justify-end gap-3 mt-2 mb-3">
<button
onClick={() => setReplyMessage("")}
className="px-4 py-2 bg-gray-200 text-gray-800 rounded-md"
>
Batal
</button>
<button
onClick={handleSendReply}
className="px-4 py-2 bg-blue-600 text-white rounded-md"
>
Kirim Pesan
</button>
</div>
</div>
</div>
)}
</div>
);

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@ -91,7 +91,6 @@ const HeroModal = ({
}, []);
const initFetch = async () => {
// Ambil data banner dari API listStaticBanner
const response = await listStaticBanner(
group === "mabes"
? ""
@ -102,7 +101,6 @@ const HeroModal = ({
: ""
);
// Ambil dan bersihkan data media dari response
const banners =
response?.data?.data?.map((item: any) => {
const media = item?.mediaUpload;
@ -113,7 +111,7 @@ const HeroModal = ({
}) || [];
console.log("banner Modal", banners);
setHeroData(banners); // hanya data dari listStaticBanner
setHeroData(banners);
};
return (
<div className="fixed inset-0 flex items-center justify-center backdrop-brightness-50 z-50 ">
@ -328,8 +326,6 @@ const HeroNew = (props: { group?: string }) => {
{showModal && (
<HeroModal onClose={() => setShowModal(false)} group="mabes" />
)}
{/* {showFormModal && <FormSurvey />} */}
</div>
{isLoading ? (
<div className="flex flex-col space-y-3 mx-auto w-full lg:w-2/3">

View File

@ -137,6 +137,11 @@ export async function deleteQuestion(id: string | number) {
return httpDeleteInterceptor(url);
}
export async function saveEscalationDiscussion(data: any) {
const url = "ticketing/escalation/discussion";
return httpPostInterceptor(url, data);
}
export async function getEscalationDiscussion(id: any) {
const url = `ticketing/escalation/discussion?ticketId=${id}`;
return httpGetInterceptor(url);