"use client";
"use client";
import React, { useEffect, useState } from "react";
import { useForm, Controller } from "react-hook-form";
import { Input } from "@/components/ui/input";
import { Button } from "@/components/ui/button";
import { Label } from "@/components/ui/label";
import { Card } from "@/components/ui/card";
import { zodResolver } from "@hookform/resolvers/zod";
import * as z from "zod";
import Swal from "sweetalert2";
import withReactContent from "sweetalert2-react-content";
import { useParams } from "next/navigation";
import {
  Select,
  SelectContent,
  SelectItem,
  SelectTrigger,
  SelectValue,
} from "@/components/ui/select";
import { Avatar, AvatarImage } from "@/components/ui/avatar";
import {
  getCuratorUser,
  getEscalationDiscussion,
  getQuestionTicket,
  getTicketingDetail,
  getTicketingInternalDetail,
  getTicketingInternalDiscussion,
  saveEscalationDiscussion,
  saveTicketInternalReply,
  saveTicketsQuestion,
} from "@/service/communication/communication";
import { Textarea } from "@/components/ui/textarea";
import { Icon } from "@iconify/react/dist/iconify.js";
import { Link } from "@/i18n/routing";
import { loading } from "@/lib/swal";
import { id } from "date-fns/locale";
import { DetailTicket } from "../ticketing/info-lainnya-types";
import { Description } from "@radix-ui/react-toast";
import {
  Popover,
  PopoverContent,
  PopoverTrigger,
} from "@/components/ui/popover";
import { ChevronDownIcon } from "lucide-react";
import { getOperatorUser } from "@/service/management-user/management-user";
import { getCookiesDecrypt } from "@/lib/utils";
import { htmlToString } from "@/utils/globals";
import InfoLainnyaModal from "../ticketing/info-lainnya";

const taskSchema = z.object({
  title: z.string().min(1, { message: "Judul diperlukan" }),
  description: z.string().min(2, {
    message: "Narasi Penugasan harus lebih dari 2 karakter.",
  }),
});

type DiscussionItem = {
  id: string;
  username: string;
  message: string;
  createdAt: string;
  parentId?: string | null;
};

export type replyDetail = {
  id: number;
  message: string;
  createdAt: string;
  messageFrom: {
    id: number;
    fullname: string;
  };
  messageTo: {
    id: number;
    fullname: string;
  };
};

export default function FormQuestionsDetail() {
  const MySwal = withReactContent(Swal);
  const { id } = useParams() as { id: string };
  const roleId = getCookiesDecrypt("urie");

  const [detail, setDetail] = useState<any>();
  const [ticketReply, setTicketReply] = useState<replyDetail[]>([]);
  const [replyVisible, setReplyVisible] = useState(false);

  const [listDiscussion, setListDiscussion] = useState<DiscussionItem[]>([]);
  const [message, setMessage] = useState<string>("");
  const [replyMessage, setReplyMessage] = useState<Record<string, string>>({});

  const [detailTickets, setDetailTickets] = useState<DetailTicket | null>(null);
  const [selectedPriority, setSelectedPriority] = useState("");
  const [selectedStatus, setSelectedStatus] = useState("");
  const [operatorOpt, setOperatorOpt] = useState<
    { id: string; label: string; value: string }[]
  >([]);
  const [curatorOpt, setCuratorOpt] = useState<
    { id: string; label: string; value: string; badge: string }[]
  >([]);
  const [selectedOperator, setSelectedOperator] = useState<string[]>([]);
  const [selectedOperatorEscalation, setSelectedOperatorEscalation] = useState<
    string[]
  >([]);
  // const [replies, setReplies] = useState([
  //   // {
  //   //   id: 1,
  //   //   name: "Mabes Polri - Approver",
  //   //   message: "test",
  //   //   timestamp: "2024-12-20 00:56:10",
  //   // },
  //   // {
  //   //   id: 2,
  //   //   name: "Mabes Polri - Approver",
  //   //   message: "balas",
  //   //   timestamp: "2025-01-18 17:42:48",
  //   // },
  // ]);

  const {
    control,
    handleSubmit,
    reset,
    formState: { errors },
  } = useForm({
    resolver: zodResolver(taskSchema),
  });

  // useEffect(() => {
  //   async function initState() {
  //     const response = await getQuestionTicket(id);
  //     setDetail(response?.data?.data);

  //     if (response?.data !== null) {
  //       setDetailTickets(response?.data?.data);
  //     }

  //     if (detailTickets?.emergencyIssue) {
  //       reset({
  //         title: detailTickets.emergencyIssue.title || "",
  //         description: detailTickets.emergencyIssue.description || "",
  //       });
  //       // setSelectedPriority(String(detailTickets.emergencyIssue.urgencyId));
  //       // setSelectedStatus(String(detailTickets.statusId)); // jika ada
  //     }
  //   }
  //   initState();
  //   getTicketReply();
  // }, [id, reset]);

  useEffect(() => {
    async function initState() {
      const response = await getTicketingDetail(id);
      const detail = response?.data?.data;
      setDetail(detail);
      setDetailTickets(detail);

      // Ambil escalationTeams seperti ":891:"
      if (detail?.escalationTeams) {
        const teamIds = detail.escalationTeams
          .split(":")
          .filter((id: string) => id); // hapus string kosong
        setSelectedOperatorEscalation(teamIds); // set ke state
      }

      getTicketReply();
    }

    initState();
  }, [id]);

  useEffect(() => {
    async function getOperator() {
      const res = await getOperatorUser(detailTickets?.typeId);
      if (res?.data !== null) {
        const rawUser = res?.data?.data;
        const optionArr = rawUser?.map((option: any) => ({
          id: option.id,
          label: option.fullName,
          value: option.id.toString(), // pastikan string
        }));
        setOperatorOpt(optionArr);

        // 👇 Parse `assignedTeams` ke dalam array string
        if (detailTickets?.assignedTeams) {
          const assigned = detailTickets.assignedTeams
            .split(":")
            .filter((id: string) => id); // hapus string kosong
          setSelectedOperator(assigned);
        }
      }
    }

    getOperator();
  }, [detailTickets]);

  useEffect(() => {
    async function getCurator() {
      const res = await getCuratorUser();
      const rawUser = res?.data?.data?.content ?? []; // ✅ langsung ambil dari content

      const optionArr = rawUser?.map((option: any) => ({
        id: option.id,
        label: `${option.username} | ${option.fullname}`,
        value: option.id.toString(),
        badge: option.userLevel?.name ?? "", // optional jika ingin tampilkan badge/tingkatan
      }));

      setCuratorOpt(optionArr);
    }

    getCurator();
  }, []);

  async function getTicketReply() {
    const res = await getTicketingInternalDiscussion(id);
    if (res?.data !== null) {
      setTicketReply(res?.data?.data);
    }
  }

  const onSubmit = async (data: any) => {
    try {
      const payload = {
        id,
        title: data.title,
        description: data.description,
        priorityId: selectedPriority,
        statusId: selectedStatus,
        typeId: detailTickets?.typeId,
        parentCommentId: detailTickets?.feedId,
      };

      const response = await saveTicketsQuestion(payload);

      MySwal.fire({
        title: "Sukses",
        text: "Data berhasil diperbarui.",
        icon: "success",
      });

      // Refresh data jika perlu
      getTicketReply();
    } catch (error) {
      console.error("Gagal update:", error);
      MySwal.fire({
        title: "Error",
        text: "Terjadi kesalahan saat memperbarui.",
        icon: "error",
      });
    }
  };

  // const handleSendReply = () => {
  //   if (replyMessage.trim() === "") return;

  //   const newReply = {
  //     id: replies.length + 1,
  //     name: "Mabes Polri - Approver", // Sesuaikan dengan data dinamis jika ada
  //     message: replyMessage,
  //     timestamp: new Date().toISOString().slice(0, 19).replace("T", " "),
  //   };

  //   setReplies([...replies, newReply]);
  //   setReplyMessage("");
  // };
  useEffect(() => {
    fetchDiscussions();
  }, [id]);

  const fetchDiscussions = async () => {
    try {
      const response = await getEscalationDiscussion(id);
      setListDiscussion(response?.data?.data || []);
    } catch (error) {
      console.error("Gagal mengambil diskusi", error);
    }
  };

  const sendDiscussionParent = async () => {
    if (message?.trim().length === 0) return;

    const data = {
      ticketId: id,
      message,
      parentId: null,
    };

    try {
      await saveEscalationDiscussion(data);
      setMessage("");
      const response = await getEscalationDiscussion(id);
      setListDiscussion(response?.data?.data || []);
    } catch (error) {
      console.error("Gagal kirim tanggapan", error);
    }
  };

  const sendDiscussionChild = async (parentId: string) => {
    const inputMsg = replyMessage[parentId];
    if (!inputMsg || inputMsg.trim().length === 0) return;

    const data = {
      ticketId: id,
      message: inputMsg,
      parentMessageId: parentId,
    };

    try {
      await saveEscalationDiscussion(data);
      const response = await getEscalationDiscussion(id);
      setListDiscussion(response?.data?.data || []);
      setReplyMessage((prev) => ({ ...prev, [parentId]: "" }));
    } catch (error) {
      console.error("Gagal kirim balasan", error);
    }
  };

  return (
    <div>
      <div className="flex">
        <div className="flex flex-col mt-6 w-full mb-3">
          {detail !== undefined && (
            <div key={detail?.id} className="bg-slate-300  rounded-md">
              <p className="p-5 bg-slate-300 rounded-md text-lg font-semibold">
                Ticket #{detail.id}
              </p>
              <div className="flex flex-row gap-3 bg-sky-100 p-5 items-center">
                <Icon icon="qlementine-icons:user-16" width={36} />

                <div>
                  <p>
                    <span className="font-bold">
                      {detail?.commentFromUserName}
                    </span>
                    {` `}
                    mengirimkan pesan untuk{` `}
                    <Link
                      href={
                        detail?.feed
                          ? detail?.feed?.permalink_url == undefined
                            ? detail?.feedUrl
                            : detail?.feed?.permalink_url
                          : ""
                      }
                      target="_blank"
                      className="font-bold"
                    >
                      {detail?.message}
                    </Link>
                  </p>
                  <p className="text-xs">
                    {`${new Date(detail?.createdAt).getDate()}-${
                      new Date(detail?.createdAt).getMonth() + 1
                    }-${new Date(detail?.createdAt).getFullYear()} ${new Date(
                      detail?.createdAt
                    ).getHours()}:${new Date(detail?.createdAt).getMinutes()}`}
                  </p>
                </div>
              </div>
              <p className="p-5 bg-white">{detail.message}</p>
            </div>
          )}
        </div>
      </div>
      {detail !== undefined && (
        <div className="gap-5 mb-5 w-full border mt-3 rounded-md bg-white">
          <div className="space-y-2 px-3 mt-3">
            <Label>Judul</Label>
            <Controller
              control={control}
              name="title"
              render={({ field }) => (
                <Input
                  size="md"
                  type="text"
                  value={detail?.title}
                  onChange={field.onChange}
                  placeholder="Enter Title"
                />
              )}
            />
            {/* {errors.title?.message && (
                        <p className="text-red-400 text-sm">
                          {errors.title.message}
                        </p>
                      )} */}
          </div>
          <div className="mt-5 px-3">
            <Label>Prioritas</Label>
            <Select
              onValueChange={setSelectedPriority}
              value={detail?.priority?.name}
            >
              <SelectTrigger size="md" className="w-3/12">
                <SelectValue placeholder="Pilih" />
              </SelectTrigger>
              <SelectContent>
                <SelectItem value="Low">Low</SelectItem>
                <SelectItem value="Medium">Medium</SelectItem>
                <SelectItem value="High">High</SelectItem>
              </SelectContent>
            </Select>
          </div>
          {(roleId === "9" || roleId === "10") && (
            <div className="mt-5 px-3 mb-3">
              <Label>Operator</Label>

              {/* Tag yang ditampilkan secara kolom */}
              {selectedOperator.length > 0 && (
                <div className="flex flex-col gap-2 mb-2">
                  {selectedOperator.map((id) => {
                    const label = operatorOpt.find(
                      (op: any) => op.value === id
                    )?.label;
                    return (
                      <div
                        key={id}
                        className="flex items-center justify-between bg-gray-200 px-3 py-1 rounded"
                      >
                        <span>{label}</span>
                        <button
                          type="button"
                          onClick={() =>
                            setSelectedOperator((prev) =>
                              prev.filter((val) => val !== id)
                            )
                          }
                          className="ml-2 text-gray-500 hover:text-red-600"
                        >
                          ×
                        </button>
                      </div>
                    );
                  })}
                </div>
              )}

              {/* Popover Checkbox Dropdown */}
              <Popover>
                <PopoverTrigger asChild>
                  <Button variant="outline" className="w-full justify-between">
                    Pilih Operator
                    <ChevronDownIcon className="ml-2 h-4 w-4" />
                  </Button>
                </PopoverTrigger>
                <PopoverContent className="w-full max-h-60 overflow-auto">
                  <div className="flex flex-col gap-1">
                    {operatorOpt.map((op: any) => (
                      <label
                        key={op.id}
                        className="flex items-center space-x-2 cursor-pointer px-2 py-1 hover:bg-gray-100 rounded"
                      >
                        <input
                          type="checkbox"
                          checked={selectedOperator.includes(op.value)}
                          onChange={(e) => {
                            if (e.target.checked) {
                              setSelectedOperator((prev) => [
                                ...prev,
                                op.value,
                              ]);
                            } else {
                              setSelectedOperator((prev) =>
                                prev.filter((val) => val !== op.value)
                              );
                            }
                          }}
                        />
                        <span>{op.label}</span>
                      </label>
                    ))}
                  </div>
                </PopoverContent>
              </Popover>
            </div>
          )}
          <div className="space-y-2 px-3 mt-3">
            <Label>Description</Label>
            <Controller
              control={control}
              name="title"
              render={({ field }) => (
                <Textarea
                  value={detail?.description}
                  onChange={field.onChange}
                  placeholder="Enter Title"
                />
              )}
            />
          </div>
          {(roleId === "9" || roleId === "10") && (
            <div className="mt-5 px-3 mb-3">
              <Label>Eskalasi Untuk</Label>

              {selectedOperatorEscalation.length > 0 && (
                <div className="flex flex-col gap-2 mb-2">
                  {selectedOperatorEscalation.map((id) => {
                    const operator = curatorOpt.find(
                      (op: any) => op.value === id
                    );

                    if (!operator) return null;

                    return (
                      <div
                        key={id}
                        className="flex items-center justify-between bg-gray-200 px-3 py-1 rounded"
                      >
                        <div>
                          <div className="font-semibold">{operator.label}</div>
                          {operator.badge && (
                            <div className="text-xs text-gray-500">
                              {operator.badge}
                            </div>
                          )}
                        </div>
                        <button
                          type="button"
                          onClick={() =>
                            setSelectedOperatorEscalation((prev) =>
                              prev.filter((val) => val !== id)
                            )
                          }
                          className="ml-2 text-gray-500 hover:text-red-600"
                        >
                          ×
                        </button>
                      </div>
                    );
                  })}
                </div>
              )}
            </div>
          )}
          <div className="mx-3 my-3">
            <h3 className="text-gray-700 font-medium">Tanggapan</h3>

            {listDiscussion.map((item: any) => (
              <div key={item.id} className="mb-4 border-b pb-2">
                <p className="font-semibold">{item.messageFrom?.fullname}</p>
                <p>{item.message}</p>
                <small className="text-gray-500">{item.createdAt}</small>

                <div className="text-sm mt-1">
                  <button
                    onClick={() =>
                      setReplyMessage((prev) => ({
                        ...prev,
                        [item.id]:
                          prev[item.id] !== undefined
                            ? ""
                            : `@${item.messageFrom?.fullname} `,
                      }))
                    }
                    className="text-blue-600"
                  >
                    Balas
                  </button>
                </div>

                {/* Form Balas */}
                {replyMessage[item.id] !== undefined && (
                  <div className="mt-2">
                    <textarea
                      id={`input-comment-${item.id}`}
                      value={replyMessage[item.id]}
                      onChange={(e) =>
                        setReplyMessage((prev) => ({
                          ...prev,
                          [item.id]: e.target.value,
                        }))
                      }
                      className="w-full h-20 border border-gray-300 rounded-md p-2"
                      placeholder={`@${item.messageFrom?.fullname}`}
                    />
                    <div className="flex gap-3 mt-1">
                      <button
                        onClick={() => sendDiscussionChild(item.id)}
                        className="text-blue-600"
                      >
                        Kirim Pesan
                      </button>
                      <button
                        onClick={() =>
                          setReplyMessage((prev) => {
                            const newState = { ...prev };
                            delete newState[item.id];
                            return newState;
                          })
                        }
                        className="text-red-500"
                      >
                        Cancel
                      </button>
                    </div>
                  </div>
                )}

                {/* List Balasan */}
                {item.children?.map((child: any) => (
                  <div key={child.id} className="ml-4 mt-2 border-l pl-4">
                    <p className="font-semibold">
                      {child.messageFrom?.fullname}
                    </p>
                    <p>{child.message}</p>
                    <small className="text-gray-500">{child.createdAt}</small>
                  </div>
                ))}
              </div>
            ))}

            {/* Form Tanggapan Baru */}
            <div className="mt-4">
              <label
                htmlFor="replyMessage"
                className="block text-gray-700 font-medium mb-2"
              >
                Tulis Tanggapan Anda
              </label>
              <textarea
                id="replyMessage"
                className="w-full h-24 border border-gray-300 rounded-md p-2"
                value={message}
                onChange={(e) => setMessage(e.target.value)}
                placeholder="Tulis tanggapan anda di sini..."
              />
              <div className="flex justify-end gap-3 mt-2 mb-3">
                <button
                  onClick={() => setMessage("")}
                  className="px-4 py-2 bg-gray-200 text-gray-800 rounded-md"
                >
                  Batal
                </button>
                <button
                  onClick={sendDiscussionParent}
                  className="px-4 py-2 bg-blue-600 text-white rounded-md"
                >
                  Kirim Pesan
                </button>
              </div>
            </div>
          </div>
        </div>
      )}
    </div>
  );
}
