mediahub-fe/components/form/communication/escalation-forward-form.tsx

336 lines
10 KiB
TypeScript

"use client";
"use client";
import React, { useEffect, useState } from "react";
import { useForm, Controller } from "react-hook-form";
import { Input } from "@/components/ui/input";
import { Button } from "@/components/ui/button";
import { Label } from "@/components/ui/label";
import { Card } from "@/components/ui/card";
import { zodResolver } from "@hookform/resolvers/zod";
import * as z from "zod";
import Swal from "sweetalert2";
import withReactContent from "sweetalert2-react-content";
import { useParams } from "next/navigation";
import {
Select,
SelectContent,
SelectItem,
SelectTrigger,
SelectValue,
} from "@/components/ui/select";
import { Avatar, AvatarImage } from "@/components/ui/avatar";
import {
getEscalationDiscussion,
getQuestionTicket,
getTicketingDetail,
getTicketingInternalDetail,
getTicketingInternalDiscussion,
saveTicketInternalReply,
saveTicketsQuestion,
} from "@/service/communication/communication";
import { Textarea } from "@/components/ui/textarea";
import { Icon } from "@iconify/react/dist/iconify.js";
import { Link } from "@/i18n/routing";
import { loading } from "@/lib/swal";
import { id } from "date-fns/locale";
import { DetailTicket } from "../ticketing/info-lainnya-types";
import { Description } from "@radix-ui/react-toast";
const taskSchema = z.object({
title: z.string().min(1, { message: "Judul diperlukan" }),
description: z.string().min(2, {
message: "Narasi Penugasan harus lebih dari 2 karakter.",
}),
});
export type replyDetail = {
id: number;
message: string;
createdAt: string;
messageFrom: {
id: number;
fullname: string;
};
messageTo: {
id: number;
fullname: string;
};
};
export default function FormQuestionsForward() {
const MySwal = withReactContent(Swal);
const { id } = useParams() as { id: string };
const [detail, setDetail] = useState<any>();
const [ticketReply, setTicketReply] = useState<replyDetail[]>([]);
const [replyVisible, setReplyVisible] = useState(false);
const [listDiscussion, setListDiscussion] = useState();
const [message, setMessage] = useState("");
const [detailTickets, setDetailTickets] = useState<DetailTicket | null>(null);
const [selectedPriority, setSelectedPriority] = useState("");
const [replyMessage, setReplyMessage] = useState("");
const [selectedStatus, setSelectedStatus] = useState("");
const [replies, setReplies] = useState([
{
id: 1,
name: "Mabes Polri - Approver",
message: "test",
timestamp: "2024-12-20 00:56:10",
},
{
id: 2,
name: "Mabes Polri - Approver",
message: "balas",
timestamp: "2025-01-18 17:42:48",
},
]);
const {
control,
handleSubmit,
reset,
formState: { errors },
} = useForm({
resolver: zodResolver(taskSchema),
});
// useEffect(() => {
// async function initState() {
// const response = await getQuestionTicket(id);
// setDetail(response?.data?.data);
// if (response?.data !== null) {
// setDetailTickets(response?.data?.data);
// }
// if (detailTickets?.emergencyIssue) {
// reset({
// title: detailTickets.emergencyIssue.title || "",
// description: detailTickets.emergencyIssue.description || "",
// });
// // setSelectedPriority(String(detailTickets.emergencyIssue.urgencyId));
// // setSelectedStatus(String(detailTickets.statusId)); // jika ada
// }
// }
// initState();
// getTicketReply();
// }, [id, reset]);
useEffect(() => {
async function initState() {
if (id) {
const response = await getTicketingDetail(id);
setDetail(response?.data?.data);
}
}
initState();
getTicketReply();
}, [id]);
async function getTicketReply() {
const res = await getTicketingInternalDiscussion(id);
if (res?.data !== null) {
setTicketReply(res?.data?.data);
}
}
const onSubmit = async (data: any) => {
try {
const payload = {
id,
title: data.title,
description: data.description,
priorityId: selectedPriority,
statusId: selectedStatus,
typeId: detailTickets?.typeId,
parentCommentId: detailTickets?.feedId,
};
const response = await saveTicketsQuestion(payload);
MySwal.fire({
title: "Sukses",
text: "Data berhasil diperbarui.",
icon: "success",
});
// Refresh data jika perlu
getTicketReply();
} catch (error) {
console.error("Gagal update:", error);
MySwal.fire({
title: "Error",
text: "Terjadi kesalahan saat memperbarui.",
icon: "error",
});
}
};
const handleSendReply = () => {
if (replyMessage.trim() === "") return;
const newReply = {
id: replies.length + 1,
name: "Mabes Polri - Approver", // Sesuaikan dengan data dinamis jika ada
message: replyMessage,
timestamp: new Date().toISOString().slice(0, 19).replace("T", " "),
};
setReplies([...replies, newReply]);
setReplyMessage("");
};
return (
<div>
<div className="flex">
<div className="flex flex-col mt-6 w-full mb-3">
{detail !== undefined && (
<div key={detail?.id} className="bg-slate-300 rounded-md">
<p className="p-5 bg-slate-300 rounded-md text-lg font-semibold">
Ticket #{detail.id}
</p>
<div className="flex flex-row gap-3 bg-sky-100 p-5 items-center">
<Icon icon="qlementine-icons:user-16" width={36} />
<div>
<p>
<span className="font-bold">
{detail?.commentFromUserName}
</span>
{` `}
mengirimkan pesan untuk{` `}
<Link
href={
detail?.feed
? detail?.feed?.permalink_url == undefined
? detail?.feedUrl
: detail?.feed?.permalink_url
: ""
}
target="_blank"
className="font-bold"
>
{detail?.message}
</Link>
</p>
<p className="text-xs">
{`${new Date(detail?.createdAt).getDate()}-${
new Date(detail?.createdAt).getMonth() + 1
}-${new Date(detail?.createdAt).getFullYear()} ${new Date(
detail?.createdAt
).getHours()}:${new Date(detail?.createdAt).getMinutes()}`}
</p>
</div>
</div>
<p className="p-5 bg-white">{detail.message}</p>
</div>
)}
</div>
</div>
{detail !== undefined && (
<div className="gap-5 mb-5 w-full border mt-3 rounded-md bg-white">
<div className="space-y-2 px-3 mt-3">
<Label>Judul</Label>
<Controller
control={control}
name="title"
render={({ field }) => (
<Input
size="md"
type="text"
value={detail?.title}
onChange={field.onChange}
placeholder="Enter Title"
/>
)}
/>
{/* {errors.title?.message && (
<p className="text-red-400 text-sm">
{errors.title.message}
</p>
)} */}
</div>
<div className="mt-5 px-3">
<Label>Prioritas</Label>
<Select
onValueChange={setSelectedPriority}
value={detail?.priority?.name}
>
<SelectTrigger size="md" className="w-3/12">
<SelectValue placeholder="Pilih" />
</SelectTrigger>
<SelectContent>
<SelectItem value="Low">Low</SelectItem>
<SelectItem value="Medium">Medium</SelectItem>
<SelectItem value="High">High</SelectItem>
</SelectContent>
</Select>
</div>
<div className="space-y-2 px-3 mt-3">
<Label>Description</Label>
<Controller
control={control}
name="title"
render={({ field }) => (
<Textarea
value={detail?.description}
onChange={field.onChange}
placeholder="Enter Title"
/>
)}
/>
{/* {errors.title?.message && (
<p className="text-red-400 text-sm">
{errors.title.message}
</p>
)} */}
</div>
<div className="mx-3 my-3">
<h3 className="text-gray-700 font-medium">Tanggapan</h3>
<div className="space-y-4">
{replies.map((reply) => (
<div key={reply.id} className="border-b pb-2">
<p className="font-semibold text-gray-800">{reply.name}</p>
<p className="text-gray-600">{reply.message}</p>
<p className="text-sm text-gray-400">{reply.timestamp}</p>
</div>
))}
</div>
</div>
<div className="mx-3">
<label
htmlFor="replyMessage"
className="block text-gray-700 font-medium mb-2"
>
Tulis Tanggapan Anda
</label>
<textarea
id="replyMessage"
className="w-full h-24 border border-gray-300 rounded-md p-2"
value={replyMessage}
onChange={(e) => setReplyMessage(e.target.value)}
placeholder="Tulis tanggapan anda di sini..."
/>
<div className="flex justify-end gap-3 mt-2 mb-3">
<button
onClick={() => setReplyMessage("")}
className="px-4 py-2 bg-gray-200 text-gray-800 rounded-md"
>
Batal
</button>
<button
onClick={handleSendReply}
className="px-4 py-2 bg-blue-600 text-white rounded-md"
>
Kirim Pesan
</button>
</div>
</div>
</div>
)}
</div>
);
}