501 lines
15 KiB
TypeScript
501 lines
15 KiB
TypeScript
"use client";
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"use client";
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import React, { useEffect, useState } from "react";
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import { useForm, Controller } from "react-hook-form";
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import { Input } from "@/components/ui/input";
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import { Button } from "@/components/ui/button";
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import { Label } from "@/components/ui/label";
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import { Card } from "@/components/ui/card";
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import { zodResolver } from "@hookform/resolvers/zod";
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import * as z from "zod";
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import Swal from "sweetalert2";
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import withReactContent from "sweetalert2-react-content";
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import { useParams } from "next/navigation";
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import {
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SelectContent,
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SelectItem,
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SelectTrigger,
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SelectValue,
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} from "@/components/ui/select";
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import { Avatar, AvatarImage } from "@/components/ui/avatar";
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import {
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getCuratorUser,
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getEscalationDiscussion,
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getQuestionTicket,
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getTicketingDetail,
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getTicketingInternalDetail,
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getTicketingInternalDiscussion,
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saveTicketInternalReply,
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saveTicketsQuestion,
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} from "@/service/communication/communication";
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import { Textarea } from "@/components/ui/textarea";
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import { Icon } from "@iconify/react/dist/iconify.js";
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import { Link } from "@/i18n/routing";
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import { loading } from "@/lib/swal";
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import { id } from "date-fns/locale";
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import { DetailTicket } from "../ticketing/info-lainnya-types";
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import { Description } from "@radix-ui/react-toast";
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import {
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Popover,
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PopoverContent,
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PopoverTrigger,
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} from "@/components/ui/popover";
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import { ChevronDownIcon } from "lucide-react";
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import { getOperatorUser } from "@/service/management-user/management-user";
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import makeAnimated from "react-select/animated";
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import Select, { ActionMeta, MultiValue } from "react-select";
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import { Checkbox } from "@/components/ui/checkbox";
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interface Option {
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id: string;
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label: string;
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value: string;
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fullname: string;
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userLevel: string;
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userLevelId: string;
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}
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// const taskSchema = z.object({
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// title: z.string().optional(),
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// description: z.string().min(2, {
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// message: "Narasi Penugasan harus lebih dari 2 karakter.",
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// }),
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// });
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const taskSchema = z.object({
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title: z.string().optional(),
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description: z.string().min(2, {
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message: "Narasi Penugasan harus lebih dari 2 karakter.",
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}),
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});
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export type replyDetail = {
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id: number;
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message: string;
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createdAt: string;
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messageFrom: {
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id: number;
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fullname: string;
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};
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messageTo: {
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id: number;
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fullname: string;
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};
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};
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const optionsData = [
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{ value: "1", label: "Low" },
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{ value: "2", label: "Medium" },
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{ value: "3", label: "High" },
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];
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type OptionType = {
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value: string;
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label: string;
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};
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export default function FormQuestionsForward() {
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const MySwal = withReactContent(Swal);
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const { id } = useParams() as { id: string };
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const [detail, setDetail] = useState<any>();
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const [ticketReply, setTicketReply] = useState<replyDetail[]>([]);
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const [replyVisible, setReplyVisible] = useState(false);
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const [listDiscussion, setListDiscussion] = useState();
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const [message, setMessage] = useState("");
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const [detailTickets, setDetailTickets] = useState<DetailTicket | null>(null);
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// const [selectedPriority, setSelectedPriority] = useState("");
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const [selectedPriority, setSelectedPriority] = useState<OptionType | null>(
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null
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);
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const [replyMessage, setReplyMessage] = useState("");
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const [selectedStatus, setSelectedStatus] = useState("");
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const [operatorOpt, setOperatorOpt] = useState<
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{ id: string; label: string; value: string }[]
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>([]);
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const [selectedOperator, setSelectedOperator] = useState<string[]>([]);
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const [options, setOptions] = useState<Option[]>([]);
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const animatedComponent = makeAnimated();
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const [isCollaboration, setIsCollaboration] = useState(false);
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const [selectedOption, setSelectedOption] = useState<Option[]>([]);
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const [replies, setReplies] = useState([
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{
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id: 1,
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name: "Mabes Polri - Approver",
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message: "test",
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timestamp: "2024-12-20 00:56:10",
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},
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{
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id: 2,
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name: "Mabes Polri - Approver",
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message: "balas",
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timestamp: "2025-01-18 17:42:48",
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},
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]);
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const {
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control,
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handleSubmit,
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reset,
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formState: { errors },
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} = useForm({
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resolver: zodResolver(taskSchema),
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defaultValues: {
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title: "",
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description: "",
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},
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});
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useEffect(() => {
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async function initState() {
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const response = await getQuestionTicket(id);
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const data = response?.data?.data;
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setDetail(data);
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if (data) {
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reset({
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title: data.message ?? "",
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description: data.emergencyIssue?.description ?? "",
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});
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}
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setDetailTickets(data);
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if (detailTickets?.emergencyIssue) {
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reset({
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title: detailTickets.emergencyIssue.title || "",
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description: detailTickets.emergencyIssue.description || "",
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});
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// setSelectedPriority(String(detailTickets.emergencyIssue.urgencyId));
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// setSelectedStatus(String(detailTickets.statusId)); // jika ada
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}
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}
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initState();
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getTicketReply();
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getUser();
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}, [id, reset]);
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useEffect(() => {
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async function getOperator() {
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const res = await getOperatorUser(detailTickets?.typeId);
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if (res?.data !== null) {
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const rawUser = res?.data?.data;
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const optionArr = rawUser?.map((option: any) => ({
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id: option.id,
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label: option.fullName,
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value: option.id,
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}));
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setOperatorOpt(optionArr);
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}
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}
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getOperator();
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}, [detailTickets]);
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async function getTicketReply() {
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const res = await getTicketingInternalDiscussion(id);
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if (res?.data !== null) {
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setTicketReply(res?.data?.data);
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}
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}
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const onSubmit = async (data: any) => {
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try {
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const payload = {
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id,
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title: data.title,
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description: data.description,
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priorityId: selectedPriority?.value,
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statusId: selectedStatus,
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typeId: detailTickets?.typeId,
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parentCommentId: detailTickets?.feedId,
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operatorTeam: selectedOperator.join(","),
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isEscalation: true,
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communicationTeam: selectedOption.map((item) => item.id).join(","),
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isCollaboration: isCollaboration,
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};
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const response = await saveTicketsQuestion(payload);
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MySwal.fire({
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title: "Sukses",
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text: "Data berhasil diperbarui.",
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icon: "success",
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}).then(() => {
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window.location.href = "/in/supervisor/communications/questions/all";
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});
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getTicketReply();
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} catch (error) {
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console.error("Gagal update:", error);
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MySwal.fire({
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title: "Error",
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text: "Terjadi kesalahan saat memperbarui.",
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icon: "error",
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});
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}
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};
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const handleChange = (
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selected: MultiValue<Option>,
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_actionMeta: ActionMeta<Option>
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) => {
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setSelectedOption([...selected]);
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};
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const formatOptionLabel = (option: Option) => (
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<>
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<div className="row">
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<div className="col">
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{option.value} | {option.fullname}
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</div>
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</div>
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<div className="row">
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<div className="col">
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<b>{option.userLevel}</b>
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</div>
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</div>
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</>
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);
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async function getUser() {
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const res = await getCuratorUser();
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if (res?.data !== null) {
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const rawUser = res?.data?.data?.content;
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console.log("raw user", rawUser);
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const optionArr: Option[] = rawUser.map((option: any) => ({
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id: option?.id,
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label: option?.username + option?.fullname + option?.userLevel?.name,
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value: option?.username,
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fullname: option?.fullname,
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userLevel: option?.userLevel?.name,
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userLevelId: option?.userLevel?.id,
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}));
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setOptions(optionArr);
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}
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}
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const handleSendReply = () => {
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if (replyMessage.trim() === "") return;
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const newReply = {
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id: replies.length + 1,
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name: "Mabes Polri - Approver",
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message: replyMessage,
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timestamp: new Date().toISOString().slice(0, 19).replace("T", " "),
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};
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setReplies([...replies, newReply]);
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setReplyMessage("");
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};
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return (
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<div>
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<div className="flex">
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<div className="flex flex-col mt-6 w-full mb-3">
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{detail !== undefined && (
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<div key={detail?.id} className="bg-slate-300 rounded-md">
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<p className="p-5 bg-slate-300 rounded-md text-lg font-semibold">
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Ticket #{detail.id}
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</p>
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<div className="flex flex-row gap-3 bg-sky-100 p-5 items-center">
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<Icon icon="qlementine-icons:user-16" width={36} />
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<div>
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<p>
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<span className="font-bold">
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{detail?.commentFromUserName}
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</span>
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{` `}
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mengirimkan pesan untuk{` `}
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<Link
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// href={
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// detail?.feed
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// ? detail?.feed?.permalink_url == undefined
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// ? detail?.feedUrl
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// : detail?.feed?.permalink_url
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// : ""
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// }
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// target="_blank"
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href={detail?.feedUrl}
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className="font-bold"
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>
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{detail?.message}
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</Link>
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</p>
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<p className="text-xs">
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{`${new Date(detail?.createdAt).getDate()}-${
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new Date(detail?.createdAt).getMonth() + 1
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}-${new Date(detail?.createdAt).getFullYear()} ${new Date(
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detail?.createdAt
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).getHours()}:${new Date(detail?.createdAt).getMinutes()}`}
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</p>
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</div>
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</div>
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<p className="p-5 bg-white">{detail.message}</p>
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</div>
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)}
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</div>
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</div>
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{detailTickets && (
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<form onSubmit={handleSubmit(onSubmit)}>
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<div className="gap-5 mb-5 w-[100%] lg:w-auto border bg-white rounded-md">
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<p className="mx-3 mt-3">Properties</p>
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<div className="space-y-2 px-3">
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<Label>Judul</Label>
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{/* <Controller
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control={control}
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name="title"
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render={({ field }) => (
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<Input
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size="md"
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defaultValue={detailTickets?.message}
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type="text"
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{...field}
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placeholder="Masukkan judul"
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/>
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)}
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/> */}
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<Controller
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control={control}
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name="title"
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render={({ field }) => (
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<Input
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size="md"
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type="text"
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{...field}
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placeholder="Masukkan judul"
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/>
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)}
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/>
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</div>
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<div className="mt-5 px-3 space-y-3">
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<Label>Prioritas</Label>
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<Select
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options={optionsData}
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value={selectedPriority}
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onChange={(option) => setSelectedPriority(option)}
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placeholder="Pilih Prioritas"
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/>
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</div>
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<div className="mt-5 px-3 mb-3 flex flex-col gap-y-3">
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<Label>Operator</Label>
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{selectedOperator.length > 0 && (
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<div className="flex flex-row gap-2 mb-2">
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{selectedOperator.map((id) => {
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const label = operatorOpt.find(
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(op: any) => op.value === id
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)?.label;
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return (
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<div
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key={id}
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className="flex items-center justify-between bg-gray-200 px-3 py-1 rounded"
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>
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<span>{label}</span>
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<button
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type="button"
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onClick={() =>
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setSelectedOperator((prev) =>
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prev.filter((val) => val !== id)
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)
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}
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className="ml-2 text-gray-500 hover:text-red-600"
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>
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×
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</button>
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</div>
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);
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})}
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</div>
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)}
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{/* Popover Checkbox Dropdown */}
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<Popover>
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<PopoverTrigger asChild>
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<Button variant="outline" className="w-3/12 justify-between">
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Pilih Operator
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<ChevronDownIcon className="ml-2 h-4 w-4" />
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</Button>
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</PopoverTrigger>
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<PopoverContent className="w-full max-h-60 overflow-auto">
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<div className="flex flex-col gap-1">
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{operatorOpt.map((op: any) => (
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<label
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key={op.id}
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className="flex space-x-2 cursor-pointer px-2 py-1 hover:bg-gray-100 rounded"
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>
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<input
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type="checkbox"
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checked={selectedOperator.includes(op.value)}
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onChange={(e) => {
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if (e.target.checked) {
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setSelectedOperator((prev) => [
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...prev,
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op.value,
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]);
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} else {
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setSelectedOperator((prev) =>
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prev.filter((val) => val !== op.value)
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);
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}
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}}
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/>
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<span>{op.label}</span>
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</label>
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))}
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</div>
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</PopoverContent>
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</Popover>
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</div>
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<div className="space-y-2 px-3 py-3">
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<div className="">
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<Label>
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Eskalasi Untuk <span className="text-red-500">*</span>
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</Label>
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<Select
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options={options}
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className="w-100"
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closeMenuOnSelect={false}
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components={animatedComponent}
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onChange={handleChange}
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formatOptionLabel={formatOptionLabel}
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isMulti={true}
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/>
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</div>
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</div>
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<div className="space-y-2 px-3 py-3">
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<Label>Deskripsi</Label>
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<Controller
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control={control}
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name="description"
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render={({ field }) => (
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<Textarea {...field} placeholder="Masukkan description" />
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)}
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/>
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</div>
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<div className="flex flex-row gap-2 px-3 py-3">
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<Label className="">Bagikan Untuk Kolaborasi</Label>
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<Checkbox
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checked={isCollaboration}
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onCheckedChange={(e: boolean) => setIsCollaboration(e)}
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/>
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</div>
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<div className="flex justify-end mt-3 mr-3 py-3">
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<Button type="submit" color="primary">
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Simpan
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</Button>
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</div>
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</div>
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</form>
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)}
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</div>
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);
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}
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